Apology and report regarding delivery time specification

Thank you for using RUGMATAG.

We have come to the attention of customers that there have been cases where delivery time specifications were not reflected correctly for products purchased from our online shop.
We sincerely apologize to the affected customers for any inconvenience caused.

After investigating the cause, we found that there was a problem with the connection between our system and the delivery company. This issue has now been resolved, and we are working to improve the system to prevent similar issues from occurring in the future.

We deeply regret having caused such concern to all of our customers, and will do our utmost to prevent a recurrence. We will do our utmost to create an environment where you can shop with peace of mind, and we hope that you will continue to support us.

If you have any questions or concerns, please feel free to contact us anytime.

We are very sorry for the inconvenience caused.

We look forward to your continued support of RUGMATAG.

RUGMATAG