Terms of service
These Terms of Service (hereinafter "these Terms") define the conditions for using the e-commerce service (hereinafter "the Service") operated by WIZ Company (hereinafter "the Company") between the Company and its customers (hereinafter "Customers").
Customers must comply with these Terms when using the Service.
Article 1: Agreement to Terms
Customers shall provide valid and irrevocable consent to these Terms (including related regulations such as Privacy Policy) when using the Service, and are deemed to have agreed to the Terms by beginning to use the Service.
If the Customer is a minor, they must obtain consent from their legal representative (such as a parent or guardian) before using the Service. By beginning to use the Service, the Customer is deemed to have obtained such consent.
If any part of these Terms is deemed invalid by law, the remaining provisions shall continue to be valid. The validity of the consenting parts shall also remain in effect.
The Company may change these Terms at any time as necessary. Customers who continue to use the Service after such changes are deemed to have agreed to the modified Terms.
Article 2: Service Usage
To use the Service, Customers must input or register necessary information. Customers must enter accurate information and ensure no errors. The Company bears no responsibility for any damages or disadvantages resulting from incorrect information. The Company may suspend Service use, cancel sales contracts, or take other necessary measures without prior notice if any of the following apply:
(1) Registered information contains errors and cannot be contacted
(2) The customer is associated with antisocial forces or closely related individuals
(3) The customer lacks payment capacity, is insolvent, has filed for bankruptcy or other insolvency proceedings, has resolved to dissolve, or is in a state of business suspension
(4) The customer has previously violated these Terms and received a service suspension
(5) The customer lacks legal capacity to conduct transactions
(6) A payment provider has requested suspension of the customer's service use
(7) A payment provider has suspended payment or collection services
Customers shall prepare the necessary communication environment and terminal devices at their own expense and responsibility. The Company bears no responsibility for related matters.
Customers shall use the Service based on their own judgment, responsibility, and at their own expense.
No additional service fees will be charged beyond the product price, consumption tax, shipping costs, and payment method fees. However, individual product pages may specify otherwise.
The Company may suspend service without prior notice if it determines the customer is associated with antisocial forces or similar entities. The Company bears no responsibility for damages resulting from such suspension.
The Company may terminate or change the Service at any time at its discretion.
In cases of force majeure or other circumstances deemed necessary, the Company may discontinue the Service with prior notice. In emergency situations, prior notification may be omitted.
Customers acknowledge that payment providers may interrupt or discontinue the Service due to system failures, force majeure, or other necessary reasons.
The Company bears no responsibility for any damages or disadvantages caused by the above circumstances.
Article 3: Product Purchase and Payment
A product purchase request becomes a sales contract when received by the Company's server, recorded in the Company's system, and after the Company sends an acceptance notification through its designated method. The Company bears no responsibility for purchase requests not recorded in its system.
Recurring purchases will be specified on individual product pages, with the sales contract established from the application date for the selected period. Unless otherwise specified, one designated product will be sold monthly during the period.
Once a sales contract is established, the purchase cannot be cancelled or rescinded. After the contract is formed, the Customer must pay the product price within the specified deadline through the Company's designated method. If payment is not made by the deadline, the Company may cancel the sales contract. Product ownership transfers to the Customer upon delivery, with the Company bearing no responsibility for subsequent events except as specifically outlined in these Terms.
Article 4: Shipping, Returns, and Refunds
The Company will ship products to the domestic Japanese address provided by the Customer through its partner delivery companies, subject to the conditions of those companies.
Shipping costs are generally borne by the Customer, unless specified otherwise on individual product pages.
Returns are only permitted if the product is defective or differs from the ordered item. Returns are not allowed under the following conditions:
(1) More than 7 days have passed since product receipt
(2) The product, tags, or packaging are lost, damaged, or soiled
(3) The purchase is deemed to be for return purposes
Article 5: Prohibited Actions
The Company prohibits Customers from the following actions when using the Service:
(1) Violating these Terms or applicable laws
(2) Registering false information, lending accounts to third parties, or using third-party accounts
(3) Purchasing products for resale profit
(4) Actions that disturb public order or social morality
(5) Infringing on third-party rights, defamation, damaging reputation or credit, or interfering with the Company's business
(6) Using the Service for promotional or advertising activities
(7) Making purchase requests without intent to transact or without payment capacity
(8) Spreading rumors, using fraud or intimidation, making unreasonable demands beyond legal responsibility
(9) Actions that disrupt the Company's server or network systems
The Company may suspend Service use without notice for prohibited actions, including contract cancellation or other measures. The Company bears no responsibility for resulting damages.
Article 6: Information Handling
The Company will handle Customer personal information appropriately according to its Privacy Policy.
The Company may disclose Customer registration information, transaction history, and other information necessary for investigating improper use to payment providers, collection agencies, victims of improper use, and investigative authorities.
Article 7: Disclaimer
The Company makes no warranties, express or implied, regarding the Service's legal or factual defects, safety, reliability, accuracy, completeness, validity, suitability for specific purposes, security, errors, bugs, or rights infringements. Product quality, functionality, and compatibility are not guaranteed.
Even if consumer protection laws limit this disclaimer, the Company's liability for damages shall be limited to the lower of the product price or 10,000 yen.
Article 8: Communication
The Company may contact Customers through methods it deems appropriate. Customers agree to the Company using registered information for such communications.
Inquiries about the Service can be made through the designated contact method.
Article 9: Governing Law and Jurisdiction
These Terms shall be governed by Japanese law.
Disputes shall be subject to the exclusive jurisdiction of the Osaka District Court, with the court level determined by the claim amount.
Effective as of February 1, 2022
Customers must comply with these Terms when using the Service.
Article 1: Agreement to Terms
Customers shall provide valid and irrevocable consent to these Terms (including related regulations such as Privacy Policy) when using the Service, and are deemed to have agreed to the Terms by beginning to use the Service.
If the Customer is a minor, they must obtain consent from their legal representative (such as a parent or guardian) before using the Service. By beginning to use the Service, the Customer is deemed to have obtained such consent.
If any part of these Terms is deemed invalid by law, the remaining provisions shall continue to be valid. The validity of the consenting parts shall also remain in effect.
The Company may change these Terms at any time as necessary. Customers who continue to use the Service after such changes are deemed to have agreed to the modified Terms.
Article 2: Service Usage
To use the Service, Customers must input or register necessary information. Customers must enter accurate information and ensure no errors. The Company bears no responsibility for any damages or disadvantages resulting from incorrect information. The Company may suspend Service use, cancel sales contracts, or take other necessary measures without prior notice if any of the following apply:
(1) Registered information contains errors and cannot be contacted
(2) The customer is associated with antisocial forces or closely related individuals
(3) The customer lacks payment capacity, is insolvent, has filed for bankruptcy or other insolvency proceedings, has resolved to dissolve, or is in a state of business suspension
(4) The customer has previously violated these Terms and received a service suspension
(5) The customer lacks legal capacity to conduct transactions
(6) A payment provider has requested suspension of the customer's service use
(7) A payment provider has suspended payment or collection services
Customers shall prepare the necessary communication environment and terminal devices at their own expense and responsibility. The Company bears no responsibility for related matters.
Customers shall use the Service based on their own judgment, responsibility, and at their own expense.
No additional service fees will be charged beyond the product price, consumption tax, shipping costs, and payment method fees. However, individual product pages may specify otherwise.
The Company may suspend service without prior notice if it determines the customer is associated with antisocial forces or similar entities. The Company bears no responsibility for damages resulting from such suspension.
The Company may terminate or change the Service at any time at its discretion.
In cases of force majeure or other circumstances deemed necessary, the Company may discontinue the Service with prior notice. In emergency situations, prior notification may be omitted.
Customers acknowledge that payment providers may interrupt or discontinue the Service due to system failures, force majeure, or other necessary reasons.
The Company bears no responsibility for any damages or disadvantages caused by the above circumstances.
Article 3: Product Purchase and Payment
A product purchase request becomes a sales contract when received by the Company's server, recorded in the Company's system, and after the Company sends an acceptance notification through its designated method. The Company bears no responsibility for purchase requests not recorded in its system.
Recurring purchases will be specified on individual product pages, with the sales contract established from the application date for the selected period. Unless otherwise specified, one designated product will be sold monthly during the period.
Once a sales contract is established, the purchase cannot be cancelled or rescinded. After the contract is formed, the Customer must pay the product price within the specified deadline through the Company's designated method. If payment is not made by the deadline, the Company may cancel the sales contract. Product ownership transfers to the Customer upon delivery, with the Company bearing no responsibility for subsequent events except as specifically outlined in these Terms.
Article 4: Shipping, Returns, and Refunds
The Company will ship products to the domestic Japanese address provided by the Customer through its partner delivery companies, subject to the conditions of those companies.
Shipping costs are generally borne by the Customer, unless specified otherwise on individual product pages.
Returns are only permitted if the product is defective or differs from the ordered item. Returns are not allowed under the following conditions:
(1) More than 7 days have passed since product receipt
(2) The product, tags, or packaging are lost, damaged, or soiled
(3) The purchase is deemed to be for return purposes
Article 5: Prohibited Actions
The Company prohibits Customers from the following actions when using the Service:
(1) Violating these Terms or applicable laws
(2) Registering false information, lending accounts to third parties, or using third-party accounts
(3) Purchasing products for resale profit
(4) Actions that disturb public order or social morality
(5) Infringing on third-party rights, defamation, damaging reputation or credit, or interfering with the Company's business
(6) Using the Service for promotional or advertising activities
(7) Making purchase requests without intent to transact or without payment capacity
(8) Spreading rumors, using fraud or intimidation, making unreasonable demands beyond legal responsibility
(9) Actions that disrupt the Company's server or network systems
The Company may suspend Service use without notice for prohibited actions, including contract cancellation or other measures. The Company bears no responsibility for resulting damages.
Article 6: Information Handling
The Company will handle Customer personal information appropriately according to its Privacy Policy.
The Company may disclose Customer registration information, transaction history, and other information necessary for investigating improper use to payment providers, collection agencies, victims of improper use, and investigative authorities.
Article 7: Disclaimer
The Company makes no warranties, express or implied, regarding the Service's legal or factual defects, safety, reliability, accuracy, completeness, validity, suitability for specific purposes, security, errors, bugs, or rights infringements. Product quality, functionality, and compatibility are not guaranteed.
Even if consumer protection laws limit this disclaimer, the Company's liability for damages shall be limited to the lower of the product price or 10,000 yen.
Article 8: Communication
The Company may contact Customers through methods it deems appropriate. Customers agree to the Company using registered information for such communications.
Inquiries about the Service can be made through the designated contact method.
Article 9: Governing Law and Jurisdiction
These Terms shall be governed by Japanese law.
Disputes shall be subject to the exclusive jurisdiction of the Osaka District Court, with the court level determined by the claim amount.
Effective as of February 1, 2022
