AK-DUO Custom model Cut & Loop Pile Tufting Gun (Hand Sewing Machine for Rugs)

・If the item is out of stock, please contact us via LINE or Instagram DM.

・The 30mm will be delivered in a RUGMATAG original box, and the 45mm will be delivered in a manufacturer's original box (due to the size difference).

The AK series is a popular tufting gun used around the world.

Ragmatag is the official distributor in Japan.

*Please be careful of copies and similar products that claim to be AK series.

◎Recommended points

This tufting gun has been customized to produce longer tufts than the regular AK-DUO ( 14mm tuft ), and is sure to broaden your range of expression.

・Can be used without an air compressor! Recommended for those who have given up on using an air gun alone to get longer hair.

- 2 in 1 that can express both cuts and loops

- It has a hole for adding oil, which is essential for maintaining a tufting gun, making maintenance easier.

- The gear part is equipped with a guard protector, which prevents damage or injury caused by entanglement of yarn or hair, allowing for safe use

In addition to inspection at the manufacturing factory, inspections are also conducted in stores, and dedicated staff carry out a final check on the quality of the yarn using the two types of yarn that are actually sold .

-We offer comprehensive warranties and after-sales support, and also provide support via official LINE .

...About the operability of custom models...

This tufting gun is a custom AK-DUO that can produce long tufts. Therefore, compared to the AK-1, AK-2, and regular AK-DUO, there are differences in how it works, such as the smoothness of the tufting, the sound of operation being a little louder, and the tufting surface being a little uneven.

However, the custom model, which can produce longer pile without an air compressor, is a great match for home tufting, so it is highly recommended for those who want to expand their range of expression!

■ Product specifications

-High quality aluminum construction

Pile height: The pile is set to cut pile at the time of shipment, and is approximately 30 mm or 45 mm.

(If you change to loop pile, the pile will be about 2 mm shorter.)

・Speed ​​adjustable

Weight: 1.4 kg

- Universal voltage 100-240V, 50-60Hz

*Can be used directly with outlets in Japan *Made in China (inspected and shipped domestically in Japan)

*During the import process, there may be some scratches or dents on the box. Also, depending on the individual item, there may be minor scratches or stains on the main body or handle, but this will not affect the tufting function, so we cannot accept returns or exchanges. Thank you for your understanding.

■ What's in the box

・Simple Japanese instructions

・Tufting gun body

・Connection cord

·adapter

・1 threader (plastic)

—About warranty—

Warranty period: 90 days from date of purchase

・Free maintenance once for initial defects or natural failures within the warranty period (customers are responsible for round-trip shipping costs)

・There will be a fee from the second time onwards

*Maintenance may involve replacement in some cases. The response will vary depending on the condition of the gun malfunction.

*Depending on the nature of the malfunction, we may charge you a fee.

*This is a warranty for malfunctions that occur during normal use, and does not cover malfunctions caused by the customer adjusting or repairing the product themselves, or malfunctions caused by excessive use, even if they occur within the warranty period.

After 90 days, repairs will be at your expense.

Click here for details regarding tufting gun warranties and repairs.

https://rugmatag.com/blogs/news/tufting-gun-warranty-repair

■Caution

・Please refrain from adjusting or repairing the tufting gun yourself as its structure is very complicated. It may become impossible to repair it.

- Adjusting the pile length may cause misalignment in other parts and result in malfunctions, so we do not recommend changing the pile length from the initial setting.

・After use, be sure to remove any hair from the gun with a brush or air duster. Also, regularly apply oil to maintain the gun. The recommended oil is AZ Chainsaw Oil .

- Please refrain from using this product in environments with small children or pets as it may be dangerous.

・If you have long hair, please tie it up to prevent it from getting tangled in the gears.

・Please make sure to turn off the power before threading the machine.

- Turn off the power when leaving the tufting gun