AK-DUO Custom model Cut & Loop Pile Tufting Gun (Hand Sewing Machine for Rugs)

Achieves long pile of 30mm and 45mm.

The AK-DUO Custom model is a specially designed tufting gun that has been adjusted to be able to drive longer piles than the regular AK-DUO.

This popular model is a 2-in-1 type that allows you to switch between cut and loop, expanding the range of expression.

When combined with a regular tufting gun, it enhances the three-dimensional feel of your work .

It is also ideal for those who want to try their hand at creating works with depth .

Compatibility with yarn (important)

Depending on the material, twist and thickness of the yarn used, tufting guns may experience problems such as "not being able to cut", "yarn jamming" or "yarn skipping".

Before shipping, we test the product using our own tufting yarn to ensure it works properly.

Therefore, if you experience problems such as "not being able to weave properly, not being able to cut, or the back side being unstable" when using yarn other than those sold by our store ,

Please note that this is not considered a defect in the gun itself and is not eligible for return, exchange, or free adjustment .

If you have any concerns about choosing yarn, please feel free to contact us before purchasing.

What is a tufting gun?

This is an electric tool that allows you to weave yarn into fabric and create rugs with any design you like, just like painting a picture.

As the official distributor of the AK series in Japan, RUGMATAG provides domestic inspection, warranty, and support .

We carefully deliver each unit so that you can use it with confidence from the day it arrives.

Main features of the AK-DUO Custom model

30mm/45mm long pile : The longer the pile, the softer and more luxurious the impression.

2-in-1 cut and loop : Not only can you cut, but you can also loop.

Pre-tuned model optimized for dedicated yarn : This model is pre-tuned to fit the yarn sold by RUGMATAG. You can use it comfortably right after receiving it.

Quality control through double inspection : Dedicated staff check each unit in Japan to ensure consistent quality. 90-day warranty + LINE consultation support : Even first-time users can feel at ease. You can easily consult us about any problems you may have after purchasing or how to use the product.

Recommended for:

・I want to create a three-dimensional effect in my work

・I want to make a fluffy shaggy rug

・I want to use it as a second device to broaden my range of expression.

Differences from the regular model

Pile length

Standard AK-DUO: Pile length: approx. 14 mm

AK-DUO Custom: Hair approx. 30mm or 45mm

Operation sounds and vibrations

The AK-DUO custom model has a special specification with a longer needle stroke than the standard model, so the operation noise and vibrations are felt to be louder.

Due to the different size from the regular model, the custom model will be delivered in the manufacturer's original box.

Product specifications

Material : High quality aluminum construction

Pile height : approximately 30mm or 45mm (selectable)

The carpet is shipped with cut pile setting, and changing to loop pile shortens the pile by approximately 2 mm.

Speed : adjustable

Weight : approx. 1.4kg

Power supply : Universal voltage 100-240V, 50-60Hz (can be used in Japan)

Country of origin : China (inspected and shipped in Japan)

* Minor scratches or dents may occur on the box during shipping. Also, depending on the individual item, there may be minor scratches or stains on the main body , but these will not affect the tufting function, so we cannot accept returns or exchanges for these reasons.

List of included items

• Tufting gun body
• Power cord
• Power adapter
• 1 needle threader (plastic)
• Simple Japanese instruction manual

Care and warranty

-Long life with regular maintenance and oiling

Warranty period : 90 days from the date of purchase

- Initial defects : Free maintenance once for natural failures within the warranty period

・Paid repairs are available even after the warranty period has expired (domestic service available)

[Cases not covered by the warranty]

The following cases are not covered by the warranty even if they are within the warranty period .

- Breakdown caused by adjustment or repair by the customer

- Wear and tear due to excessive use

- Defects caused by incompatibility with yarn other than those sold by our store

For details about the warranty and repair of the tufting gun, please click here

Please watch the video for detailed care instructions.

Usage Guidelines

• Do not change the pile height from the default setting.
• Be sure to maintain it regularly
• Do not use in an environment where there are small children or pets as this is dangerous.
• Be careful with long hair as it can get caught in the gears.
• Always turn off the power when threading
• Turn off the power when leaving the tufting gun

Start tufting with confidence

RUGMATAG was established in Japan as the first brick-and-mortar specialty store for equipment and materials.

We currently offer one of the largest selections of tufting supplies in Japan, handling a wide range of products from Japan and abroad.

Even after your purchase, we will provide support through our official LINE account, including advice on how to use the product, repairs, and production .

We have created an environment where even first-timers can continue tufting with confidence.