AK-DUO Cut & Loop Pile Tufting Gun (Hand Sewing Machine for Rugs)
AK-DUO Cut & Loop Pile Tufting Gun (Hand Sewing Machine for Rugs)
Out of stock
AK-DUO Cut & Loop Pile Tufting Gun RUGMATAG Original BOX
The AK series is a popular tufting gun used around the world.
Ragmatag is the official distributor in Japan.
*Please be careful of copies and similar products that claim to be AK series.
◎Recommended points
- It's a 2- in -1 that can express both cuts and loops , so it's recommended for those who are wondering which one to use as the main focus of their production.
- It has a hole for adding oil, which is essential for maintaining a tufting gun, making maintenance easier.
- The gear part is equipped with a guard protector, which prevents damage or injury caused by entanglement of yarn or hair, allowing for safe use
- We have sent customization instructions to the manufacturing factory and adjusted the yarn we sell so that it can be cut appropriately.
・Inspection is also done in-store, and a dedicated staff member performs a final check on the quality of the yarn using the two types of yarn that are actually sold .
-We offer comprehensive warranties and after-sales support, and also provide support via official LINE .
We especially recommend the AK series to those who are serious about making rugs, those who want to start with peace of mind, and those who are concerned about the noise made during tufting .
If you can't decide between the AK-1 or AK-2 dedicated model or the AK-DUO...
The expressiveness of cut or loop is superior on the dedicated AK-1 and AK-2 machines. (There are slight differences in the smoothness of the input and the operation sound.)
However, for those who are concerned about cost performance or can't choose one, the AK-DUO is highly recommended!
■ Product specifications
-High quality aluminum construction
Pile height: Cut pile: approx. 14 mm / Loop pile: approx. 12 mm
(The setting is cut pile at the time of shipment.)
・Speed adjustable
Weight: 1.4 kg
- Universal voltage 100-240V, 50-60Hz
*Can be used directly with outlets in Japan *Made in China (inspected and shipped domestically in Japan)
*During the import process, there may be some scratches or dents on the box. Also, depending on the individual item, there may be minor scratches or stains on the main body or handle, but this will not affect the tufting function, so we cannot accept returns or exchanges. Thank you for your understanding.
■ What's in the box
・Simple Japanese instructions
・Tufting gun body
・Connection cord
·adapter
・1 threader (plastic)
—About warranty—
Warranty period: 90 days from date of purchase
・Free maintenance once for initial defects or natural failures within the warranty period (customers are responsible for round-trip shipping costs)
・There will be a fee from the second time onwards
*Maintenance may involve replacement in some cases. The response will vary depending on the condition of the gun malfunction.
*Depending on the nature of the malfunction, we may charge you a fee.
*This is a warranty for malfunctions that occur during normal use, and does not cover malfunctions caused by the customer adjusting or repairing the product themselves, or malfunctions caused by excessive use, even if they occur within the warranty period.
After 90 days, repairs will be at your expense.
Click here for details regarding tufting gun warranties and repairs.
https://rugmatag.com/blogs/news/tufting-gun-warranty-repair
■Caution
・Please refrain from adjusting or repairing the tufting gun yourself as its structure is very complicated. It may become impossible to repair it.
- Adjusting the pile length may cause misalignment in other parts and result in malfunctions, so we do not recommend changing the pile length from the initial setting.
・After use, be sure to remove any hair from the gun with a brush or air duster. Also, regularly apply oil to maintain the gun. The recommended oil is AZ Chainsaw Oil .
- Please refrain from using this product in environments with small children or pets as it may be dangerous.
・If you have long hair, please tie it up to prevent it from getting tangled in the gears.
・Please make sure to turn off the power before threading the machine.
- Turn off the power when leaving the tufting gun
Defective product exchange guarantee
Defective product exchange guarantee
In the unlikely event that the product you purchased is defective, we will exchange it for a new product within 30 days, so you can enjoy shopping with peace of mind. *For more details, click here
About Shipping
About Shipping
Within Japan, orders placed by noon on the same day will be shipped as much as possible on the same day. Orders placed by 12:00 will be shipped the same day and arrive the next day (varies depending on region). Delivery is generally by Yamato Transport. Please change the delivery date and time when ordering or via Kuroneko Members.
*If we are busy with orders, shipping may be delayed, but we will aim to ship within 3 business days.
*Delivery may be made by Sagawa Express.
*Order acceptance and shipping times are based on Japan time.
*For shipping to areas outside of Japan, you can choose a delivery carrier such as FedEx. You cannot specify a pick-up time.
Please feel free to contact us
Please feel free to contact us
If you have any questions or concerns about our products, please contact us via LINE or fill in the inquiry form and we will reply to you via email. Please feel free to contact us.
*If you add our official LINE account as a friend, we will send you information about workshops, products, and tufting.